I recently saw some pretty unexpected upgrade practices going on on my airline of choice, Virgin Atlantic, which as a strong brand advocate, shocked me a little.
I fly Virgin probably 12 return a year, mostly in Economy and Premium Economy with the occasional treat to Upper Class. I rack up lot of tier points [...]
Socio-Economic Upgrade Profiling
July 6th, 2010 · No Comments · Musings, Travel
Tags:brand loyalty·flying club·frequent fliers·profiling·socioeconomic·Travel·upgrade·Virgin Atlantic